Black Business Fundamentals

Black Star: Emma Joy Obanye

Founder of OneTech

Emma Joy Obanye is a seasoned entrepreneur, advisor, mentor, and technology enthusiast based in Hackney. With 15 years of experience in product development and team leadership within both corporate and startup environments, she has established a robust career in the tech industry.

Dedicated to enhancing diversity and inclusion within London's tech startup ecosystem, Emma serves as the Entrepreneur in Residence for Capital Enterprise’s ‘OneTech’ initiative, where she spearheads activities aimed at supporting entrepreneurs. Additionally, she is a member of the advisory group for Lambeth Council's Elevate program, which focuses on promoting diverse talent and fostering an inclusive creative workplace.

As an entrepreneur, Emma balances her responsibilities with her ventures, including Mindful Team, a technology platform designed to measure and improve team culture, and Journe, a platform that facilitates the sharing of knowledge and resources.

Previously, Emma co-founded and successfully sold BuddyBounce, an award-winning loyalty and influencer platform centered around music. With over 70,000 users, BuddyBounce effectively connected fans, bands, and brands, attracting a diverse range of clients.

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Playing The Game Without A Coach by Benjamin Raymond

A raw portrait of growing up in a family burdened with mental illness and domestic violence, building relationships through prison walls, and discovering what living a rich life really means, Playing the Game without a Coach is a story of courage, resilience, and ultimately, forgiveness.

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1% Rule for Guaranteed Black Business Success

Implementing the 1% Improvement Rule in Black Businesses

The 1% improvement rule is not just a theory but a practical approach that can be used by any Black Business. Here are some ways to apply this concept effectively:

Start small: Encourage your team to focus on making one small improvement at a time within their processes. This approach makes change manageable and less intimidating, fostering a culture of continuous improvement.
Start big: Identify overarching business goals and break them down into smaller, actionable tasks. By targeting each component individually for 1% improvment, your business can make steady progress towards achieving larger objectives.
Set a schedule: Establish a routine for regular assessments and improvements. Whether it’s daily, weekly, or monthly, consistent evaluation ensures that your business is always moving forward.

Real-World Business Applications

Consider a scenario where a company wants to improve its customer service experience. By applying the 1% improvement rule, the company could focus on enhancing one aspect of the service process at a time. For instance, reducing response times by 1% or improving the quality of customer interactions by 1% can cumulatively lead to a significant boost in customer satisfaction and loyalty.

Moreover, the 1% improvement rule can be instrumental in fostering a culture of Black Excellence. By motivating employees to innovate and excel, businesses can drive continuous improvement and achieve remarkable results, ultimately leading to a competitive advantage in the market.

Conclusion

The 1% improvement rule is a transformative approach that can revolutionize the way Black Businesses operate. By focusing on small, consistent enhancements, companies can achieve substantial results over time. This philosophy not only promotes continuous progress but also cultivates a mindset of excellence and innovation.

Get Started Today: Identify one area in your business where a 1% improvement can be made and begin your journey towards achieving significant success through incremental change.

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Richard Butler

Founder of Black Business Fundamentals

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